Privacy Policy

Privacy Policy

  1. We collect nonpublic personal information about you from the following sources:
    • Information we receive from you on applications or other forms;
    • Information about your transactions with us, our affiliates, or others; and
    • Information we receive from a consumer reporting agency.
  2. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
  3. We may share all the information that we collect, as described above, with our affiliates. By sharing this information, we can better serve your financial needs. If you do not wish for us to share this information with our affiliates you may contact us.
  4. We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:
    • Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income;
    • Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, and parties to transactions;
    • Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
  5. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations in order to guard your nonpublic personal information.

California Policy – CLICK HERE

Guillermo Santos NMLS# 972977
Branch NMLS #1866168

Licensed by The Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS# 1019

Guillermo Santos - Empower My Loan

Office: (510) 931-9114

Bishop Ranch 3, 2603 camino suite 200
San Ramon, CA 94583

Company NMLS: 1729528

*Website authorization by the New York State Department of Financial Services is pending (or not authorized). Until this website is authorized, no mortgage loan applications for properties located in New York will be accepted through this site.*

We do not collect any personally identifiable information through technologies such as cookies or web beacons on this site. The only information we collect is from visitors who complete an application on this website and only for the purpose of evaluating the application for a mortgage loan.

Credit Card Refund Policy: No refunds for charges processed through the use of Credit Cards.